Florida's A-Z Resource Guide
Florida Department of Agriculture and Consumer Services
has created the "A
- Z Resource Guide" to help Floridians find the most
appropriate agency to contact for various issues. The
"A-Z Resource Guide" is available online at
FreshFromFlorida.com. The services offered to
consumers are listed in alphabetical order, in addition
to a search function that provides information about the
regulatory agency and statutes, if applicable. This
resource guide is available in English and Spanish.
The department assists consumers regardless of
whether we regulate the specific business or industry.
If your complaint falls within our jurisdiction, we
attempt to resolve your dispute and evaluate the
business for compliance with applicable statutes. If
your complaint is filed against a business that is not
regulated by any federal, state or local government
entity, we will attempt informal mediation to resolve
the dispute. In the event that the complaint falls
within another agency's jurisdiction, we will refer it
to that agency.
Before engaging in services with a business, it's
also a good idea to research the business to see if it
has any complaints filed against it and, if so, how they
were resolved. To do this, consumers can utilize the "Business/Complaint
Lookup" feature on our website.
Click to View
Consumer Product Recalls
|The Division of Food Safety
monitors food from the point of manufacturing
and distribution through wholesale and retail
sales to ensure the public of safe, wholesome
and properly represented food products.
||The Consumer Product Safety
Commission provides consumer product recall
information as part of the agency's mission to
protect consumers and families from hazardous
The Florida Department of Agriculture and
Consumer Services is the state's clearinghouse for
consumer complaints, protection, and information.
Consumers who believe fraud has taken place can contact
the department's consumer protection and information
hotline by calling 1-800-HELP-FLA (435-7352) or, for
Spanish speakers, 1-800-FL-AYUDA (352-9832) or visit us